We are willing to accept returns or cancellations, subject to the following terms.

  • We must be contacted within 14 days of delivery.

  • Items must be shipped back to Wildwood TV Lift Furniture within 30 days of delivery.

Cancellations:

  • Orders cancelled with greater than 4 weeks until completion will be charged a 5% credit card processing fee.
  • Non-custom orders cancelled with less than 4 weeks until completion will be charged a 15% cancellation fee.
  • Custom or personalized orders that are cancelled prior to shipping will be charged a 50% cancellation fee.

Conditions of return:

  • Buyers are responsible for all shipping costs, including original and return shipping.

  • Buyers are responsible for a minimum of a 5% processing fee.

  • If the item is not returned in its original condition, the buyer is responsible for any loss in value, the final return fees will be deducted from the total refund issued to the buyer.
  • We do not accept returns on custom or personalized items.